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Services
An initial analysis is made together with the customer so as to fully appreciate the requirements (location and use of the product on the worksite) and the expectations. This is followed by a design/engineering stage, which includes the proposal of one of our existing products, the improvement of what already exists to bring it into line with new requirements, or the fresh study of new equipment. We provide not only the estimate free of charge, but also all the technical information as well as detailed drawings together with photos showing the equipment. All our products are accompanied by a user-friendly instruction booklet.
Our organisation allows us to provide our customers with a fast delivery service via courier at moderate cost throughout Italy and abroad. When the material is dispatched, it is monitored from the moment it leaves our factory until it arrives at its final destination so that prompt action may be taken should any problem arise.
Customers can rely on our presence in the after-sales stage, when they can call upon our professionalism and expertise at any time. Depending on where the customer is located, it is possible to draw up an agreement for our technicians to come and install as well as maintain and repair equipment. Should the location be far away and it therefore becomes too expensive for the customer to use our technicians, we can provide the names of some reliable firms in the vicinity. Our friendly and dedicated technical staff are one of our major assets in finding the solution to any unforeseen circumstance or problem.
WARRANTY
Our constant commitment enables us to offer a vast range of reliable and certified products. Depending on the type of product and the problem, if it is decided after an initial assessment that a quick solution is not possible, we suggest sending the material to our facilities to have it repaired or replaced free of charge.
Contact us!
To get an idea of cost, to book a free survey in order to resolve any doubt, fill in the form below and you will receive response as soon as possible.